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[원서] T. Scott Gross - Why Service Stinks...and Exactly What to Do About It!-Kaplan Business (2003)

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[원서] T. Scott Gross - Why Service Stinks...and Exactly What to Do About It!-Kaplan Business (2003)

Why Service Stinks... and Exactly What to Do About it!
ISBN:0793176816 by T. Scott Gross Dearborn Financial Publishing ⓒ 2004 (229 pages)

This author shows managers and service providers how to upgrade their overall service attitude and standard practices, as well as how managers in any business can improve their customers` experiences and encourage repeat business. `xml version=`1.0` encoding=`ISO-8859-1`` Table of Contents Why Service Stinks...and Exactly What to Do About It! Preface
Part

Why Service Stinks... and Exactly What to Do About it!
ISBN:0793176816 by T. Scott Gross Dearborn Financial Publishing ⓒ 2004 (229 pages)

This author shows managers and service providers how to upgrade their overall service attitude and standard practices, as well as how managers in any business can improve their customers` experiences and enco…(투비컨티뉴드 )
[원서] T. Scott Gross - Why Service Stinks...and Exactly What to Do About It!-Kaplan Business (2003) , [원서] T. Scott Gross - Why Service Stinks...and Exactly What to Do About It!-Kaplan Business (2003)기타솔루션 , 솔루션

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